Frequently Asked Questions
How Long Is The Appointment?
A MAKEUP SERVICE APPOINTMENT WILL NOT EXCEED ONE HOUR IN LENGTH.
What is your cancellation policy?
You will be charged 50% of service price if you cancel 2-3 hours before appointment starts.
You will be charged 100% of service price if MUA is unable to provide a service on set date and time or you cancel 1 hour before your appointment.
Can I request a makeup artist that I love for a future appointment?
Of course! If for some reason the makeup artist is not available for the appointment time you would like to book, please remember that all of our beauty professionals are talanted and fabulous!
How should I prepare for my makeup appointment?
For a makeup appointment, please make sure your face is completely clean and free of makeup or mascara before the makeup artist arrives.
How last minute can I book my appointment?
You can book an appointment online or on the aphroditebeaute app up to three hours before the appointment time. If you need an appointment sooner than three hours please email us directly at email@example.com.
What products/tools do the beauty professionals carry with them?
All Aphrodite Beauty makeup artists use only professionals, luxury-grade makeup kits with brands such as: makeup forever, MAC, STILA, NAKED COSMETICS, BEAUTY BLENDER, ANASTACIA BEVERLY HILLS, MORPHE, ZUCA, NYX, SMASHBOX, TOO FACED, AND L’OREAL. Each makeup artist’s kits are thoroughly inspected during the interview process to ensure that they meet our quality standards.
I had a problem with my service, who should I contact?
We take customer satisfaction seriously and we’re sorry to hear you had an issue with your service. Please email us at firstname.lastname@example.org or call 1-888-511-glam
Will there be a travel fee if I am outside of the primary service area?
We do charge a travel fee starting at $25 for a request that falls outside of Aphrodite Beaute’s primary delivery zip codes. We will always inform you of the travel upon confirming your appointment.
What are these additional service charges on my account?
We welcome your customization, and will inform you of additional fees in advance of delivery of these services.
Additional Services: LASHES